Money Back Guarantee

OUR 30 DAY MONEY BACK GUARANTEE

At Embalm Skincare, we pride ourselves on developing high quality products and we are confident that you will love our products and offer you a 30 Day Money Back Guarantee.

Should you not be satisfied with our products, we offer a 30 day money back guarantee!

UPDATE 1 MARCH 2020 – Due to the Coronavirus we will not be accepting returns of our Instant Hand Sanitizer and our Hydrating Hand & Body Wash!

To be eligible for a refund, please note the following conditions:

1. The Refund must be requested in writing to info@embalmskincare.com.au prior to Return of Goods.

2. Written approval from Embalm Skincare, product and proof of purchase must be returned to Embalm Skincare to be eligible for a refund.

3. Request of Refund:

  • Must be lodged in writing;
  • Must include valid reason for return;
  • Will not be processed, refunded or acknowledged if incomplete or incorrect.
4. The Embalm Skincare product:
  • Must be returned with written approval from Embalm Skincare & purchase receipt;
  • Must have been tried for at least 14 days – the reason for this is if your skin can take around 21 days to get used to new products and if you only use a new product for 2 or 3 days before you decide it’s not working for you, you’re not giving the products enough time to work;
  • Must have at least 50% of the contents remaining.
  • One refund of one product only per order.

5. Refund must be requested no less than 14 days after purchase but no more than 30 days after purchase.

6. Refund Payments will be made:

  • For the amount on the original purchase receipt or RRP, whichever is less;
  • By refund via your chosen payment provider upon checkout;
  • No cheques or other forms of refund will be used
  • Within 30 days of receipt of returned product
  • Postage costs will not be refunded.

7. Embalm Skincare reserves the right to reject any request of refund it deems inappropriate or an abuse of the offer, or the subject of fraud.

8. Embalm Skincare reserves the right to change these terms and conditions at any time without prior notice.